![]() ![]() You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension. Your extension SIP password is the password you created for the extension you are trying to use. You cannot register to your account using only the extension number.Įnter your extension SIP Password here. This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.įor example: 17770001234101 would register to extension 101 on account 17770001234. On the given fields, please specify the following, as indicated on the screen shot below. Next, you will be prompted to enter in your Callcentric SIP credentials. Select SIP as the Account Type, as indicated on the screen shot below. This should bring up the Account Wizard window. Open the Zoiper softphone application and click on Settings on the top menu bar, and click on Create a new account. Here we will walk through a basic configuration which should allow you to use your ZoIPer installation to place and receive calls using your Callcentric account. This setup guide assumes you have properly installed the application on your operating system of choice and have gotten any audio issues resolved before attempting to configure ZoIPer for use with Callcentric.Ĭonfiguring ZoIPer should be fairly straightforward. ![]() This setup guide is based on Version 7 of the ZoIPer softphone software, although most other older and newer versions should look very similar. This softphone has been tested and shown to be stable in Windows, Linux, and OSX. ZoIPer is a multi-platform softphone offering a free version with many useful features. Need some privacy when you are away from your desk, in a meeting or simply having a lunch break? Use the checkboxes to set your phone exactly the way how you'd like it to behave.Security considerations for Callcentric customersįor ZoIPer 5 setup information please click here.The syntax might differ if you are not using Asterisk. *To send an accept request to Zoiper, you need to add the auto-answer header in the nf of your Asterisk.Įxten => 100,1,SIPAddHeader(Call-Info: \ answer-after=0) If your office PBX or service provider supports auto answering, then you can enable this feature in the Automation settings menu.Got an important call and don't want to be bothered, or worst - accidentally transferred to another call? These options allow you to control precisely that - you can either make Zoiper accept or deny an incoming call transfer request.Choose the exact order of all variables, such as year, month, day etc. On top of that, you can also set how the filenames of these recordings will be stored. Set a custom path for all your call recordings.Work in a customer support, a call center or service provider environment? You need to keep customer satisfaction in great quality, and even make it better? Enabling this option allows you to record all calls automatically.Ĭustom directory for the call records, along with a custom filename.The Premium version of Zoiper 5 allows you to dial directly through Microsoft Outlook with our built-in add-in.Ĭall events options: Enable call recording for all calls.Enabling this option allows your operating system to integrate the protocol handlers right into it.This has no effect on the DTMF being sent to the server, it just stops the local playback of the same tones.Īutomation Register callto:, sip: and tel: protocols with the OS *Just don't forget to turn the volume up to 11! Disable DTMF soundsĪctivate this option if you want to stop the softphone from playing sounds when you press the dial pad buttons. No worries, with Ring through PC speaker, you can hear that someone's calling even if you're not on the computer or use a speakerphone device! Operating Zoiper for personal use? Such cases often indicate that you may not have your headset always on. *Use Zoiper's Ring when talking option in the settings to stop this simply annoying phone feature. Phone keeps ringing while you are in call? Countless ring-rings chiming in your ears? Yikes! Imagine the same situation, instead of calling out though you get multiple incoming calls all the time. Talking on the phone constantly? Probably you're going a little nuts over the annoying ringback tones that you hear every single time when you make a call? You don't have to anymore. Additional audio features Available for your everyday use of the phone Mute early media (outgoing calls)
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